We’re a small team and there is no chatbot. Three inboxes, split by purpose — writing to the right one gets you a faster answer.
How to use the app, making sense of your analysis, questions about a tutorial step, crashes and bugs, subscription status not syncing, sign-in problems.
For bugs, include your phone model, OS version and a screenshot of what you saw — it helps us find the cause much faster.
Access, correct, export or delete your personal data; withdraw consent for facial image processing; request account deletion; questions about our Privacy Policy.
Please write from the email address you registered with so we can verify it’s you.
Brand collaborations, retail and distribution, interviews and press materials, creator partnerships, business proposals.
I want to delete my account
Two minutes in the app, or request it by email.
I want a refund
Payments are collected by Apple / Google, so refunds go through them.
How do I cancel my subscription
Manage it in your App Store or Google Play subscriptions.
What happens to my photos
No identity recognition, no face database, delete anytime.
Email support only for now — no phone line. Every message is read and answered by a person.